How you paid affects how you get your money back.
Refunds usually return to the same card, often within a few weeks.
Points are generally redeposited into your account, sometimes with a fee, and the timing may differ from cash refunds.
These may be refunded as a new credit rather than cash. Check the expiry date.
If you paid with several methods, the refund is usually split the same way.
If you booked through an agency, the refund may go through them and take longer.
Need help? Call +1-800-984-7414. More on how to cancel flight ticket online is here.